We often send emails to your registered email address to inform you with updates happening on your account. These emails may sometimes go to your Spam or Junk folders.

Follow the below steps for guidance on receiving our emails to your Inbox folder.

Start by clicking/tapping on the Settings icon and selecting View all Outlook Settings.

From the Mail tab, select the Junk Email section and add "support@etrader.net" and "etrader-no-reply@etrader.net" to the Safe Senders and Domains section by clicking on the Add button.

Click/tap on Save once done.

When completing this process, you will have saved our email address and all future emails should be received to your Inbox folder.