We often send emails to your registered email address to inform you with updates happening on your account. These emails may sometimes go to your Spam or Junk folders.


Follow the below steps for guidance on receiving our emails to your Inbox folder.

Click/tap on the Settings icon and select the Filters tab.


In the Allow List, click/tap on the Add button.



Type in our email addresses: "support@etrader.net" and "etrader-no-reply@etrader.net".


Click/tap on Save once done.



When completing this process, you will have saved our email address and all future emails should be received to your Inbox folder.