Security & Multi Factor Authentication

eTrader: Locating my Support Pin
When requesting support from our team, you may be asked to provide your Support Pin. We do suggest resetting the pin from time to time. Click/tap on ...
Wed, 16 Jun, 2021 at 11:39 AM
eTrader: How to Update your Phone Number
If you have changed your phone number, you may easily update it by following the below steps. If your Two Factor Authentication is enabled and you have ...
Wed, 16 Jun, 2021 at 11:42 AM
eTrader: How do I Enable Two-Factor Authentication via App 2FA
To set up 2FA via an Authenticator app, you will need to install an authenticator of your choice. Once it is set up, come back to eTrader and set up your 2...
Fri, 1 Apr, 2022 at 3:06 PM
eTrader: Disabling your Two-Factor Authentication via Authenticator App
Two-Factor Authentication (2FA) is mandatory on our platform as it provides added security for your account. If you require your 2FA to be disabled, kin...
Wed, 16 Jun, 2021 at 11:44 AM
eTrader: Customizing your Updates, Promotions & Tips
Occasionally, we may send updates, promotional messages and tips via email.  If you would not like to receive these emails from us follow the below step...
Wed, 16 Jun, 2021 at 11:45 AM
eTrader: Online Safety Tips
The below guide will shed some light on how we should remain vigilant whilst using the web. Whilst there are opportunities for malware or scam across every ...
Mon, 24 Jan, 2022 at 4:44 PM